Our Reviews
Sandra C|2026 GMC Sierra 1500
Confirmed Sales Customer
3/17/2026
Great experience! Love our new truck!
MICHAEL LUCIDI II
3/23/2026
Sandra, thank you for sharing your positive experience! We look forward to your next visit! Take care!
LORRAINE, NY
Melissa S|2025 Chevrolet Colorado
Confirmed Sales Customer
8/5/2025
I was happy to see Jake was still at dealership due to positive experience purchasing a car a few years ago. Jake is personable and makes purchasing experience easy!
JACOB GALARNEAU
8/6/2025
Melissa, thank you for your kind review; we are happy to pass along your comments to Jake here at Davidson Automotive Group! We sincerely value your business and look forward to your next visit!
BALDWINSVILLE, NY
Omar H|2024 GMC Canyon
Confirmed Service Customer
8/14/2025
Expedient and courteous!
8/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CAPE VINCENT, NY
Sherri D|2026 Chevrolet Equinox
Confirmed Sales Customer
8/14/2025
Friendly, knowledgeable staff. Easy process.
MICHAEL LUCIDI II
8/17/2025
Sherri, thanks for your praise and kind comments about our team. We hope to see you soon!
DEXTER, NY
Daniel C|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/14/2025
You're constantly trying to sell us things we don't need to the point that we no longer trust anything you say. We came for warranty service off a VERY bad experience and were promised top notch customer service. You then told us (among other things) that a new engine air filter was recommended. According to my car's on-board info, my engine air filter is still at 40%! Coupled with the previous unprofessional (and actually almost criminal, trying to get me to pay for repairs on someone else's vehicle!), we feel like you're as crooked as any repair shop has ever been reported to be. If you're familiar with the story of the boy who cried wolf, that's exactly how we feel about you.
THERESA, NY
Carl S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/27/2025
fast and very friendly
8/28/2025
Carl, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
THREE MILE BAY, NY
Bruce M|2017 Buick Enclave
Confirmed Service Customer
9/1/2025
Kelsey Bruce was awesome to work with! Very friendly and informative! Eric Gushlaw did a great job diagnosing our issue and quickly doing the repair!
9/2/2025
Bruce, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Davidson Automotive Group
FAIRPORT, NY
Tony C|2024 GMC Sierra 1500
Confirmed Service Customer
9/9/2025
The entire process was quick and easy ! Very important that when you walk in , someone acknowledges you ! Even if they were busy they look up and welcome you !! Great service , took vehicle at exact time of my appointment ! Work was fine and clean car returned !! Anthony P Crupi
9/10/2025
Tony, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
WYCKOFF, NJ
Michael V|2023 GMC Sierra 1500
Confirmed Service Customer
8/10/2025
Got me in and out in a timely manner
8/12/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WEST MIFFLIN, PA
Raul G|2022 GMC Acadia
Confirmed Service Customer
8/26/2025
Quick and easy.
8/27/2025
Raul, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
CALCIUM, NY
Michael S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/10/2025
Friendly service.
9/11/2025
Michael, we are very happy to have provided you with such a positive experience! We hope to see you soon!
CENTRAL SQUARE, NY
Brian R|2025 GMC Sierra 1500
Confirmed Sales Customer
9/7/2025
Chris and the sales team in general were great. They got us the truck we wanted through a dealer swap without hesitation. We were very pleased
TREVOR KELLAR
9/8/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day!
DE KALB JUNCTION, NY
Bruce M|2017 Buick Enclave
Confirmed Service Customer
9/19/2025
This was a return trip for me to complete some previously identified maintenance work, as well as an annual NYS Inspection. Kelsey Bruce was able to schedule this work quickly and at a time that allowed me wait at the dealership for it to be completed. She also assigned Eric Gushlaw, the tech who previously worked on my vehicle, to complete this follow-up repair and NYS Inspection. I am very please with the efforts of both of the indivuals, and have recommended them, and Davidson, to others for any repair or maintenance they may need.
9/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
FAIRPORT, NY
Flora W|2026 Chevrolet Equinox
Confirmed Sales Customer
8/3/2025
It was an excellent experience. I appreciated the salesman tutoring me on the vehicle I chose. He paired my phone and set everything up for me. Getting the vehicle licesensed and the insured was a smooth and quick process. Thank you, Mike.
MICHAEL LUCIDI II
8/5/2025
Flora, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THERESA, NY
Sally L|2023 Buick Envision
Confirmed Service Customer
8/18/2025
Very pleasant staff. Fast service.
8/19/2025
Sally, we really appreciate your feedback! We hope to see you soon!
ADAMS, NY
Joshua H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/23/2025
Finding the vehicle and getting approved was very simple. Larry was extremely helpful
LARRY CRAFT
8/25/2025
Joshua, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
FORT DRUM, NY
Melanie B|2025 Chevrolet Equinox
Confirmed Service Customer
8/27/2025
Everyone were very nice while my car was serviced. The only problem I have is the hour and 1/2 wait for a oil change and tire rotation. It should not take that long on a appointment that was scheduled. Otherwise very satisfied with Davidson.
8/28/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 315-782-8300 to discuss your concerns, as your satisfaction is of utmost importance to us.
CROGHAN, NY
Linda H|2019 GMC Terrain
Confirmed Service Customer
9/10/2025
Friendly staff, kept up to date on progress, and comfortable but cold waiting room.
9/10/2025
Linda, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. We look forward to your next visit! Take care!
SHIMEL, NY
Kathleen L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/24/2025
The staff at Davidson's Chevrolet are extremely knowledgeable. They truly work with you to get the exact vehicle that you want and within the price range that you can afford. The dealership was unlike any that we have dealt with before in that there was absolutely no high pressure sales aqttitude found in any salesperson! Simply a great expierence and dealership. We would recommend to anyone, give them a try!!!!!
MARY FULTS
9/25/2025
Kathleen, we are very happy to have provided you with such a positive experience! Thank you for the recommendation, and have an amazing day!
TUPPER LAKE, NY
Bradley R|2025 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
When I arrived, I was pleasantly greeted and shown where to go to wait for my truck. They offered beverages and a comfortable waiting area. My service included the installation of the KICKER tailgate stereo as it was not installed upon delivery. After install I left the dealer rather quickly due to having another appointment. After my 2-hour drive home I opened my tailgate to see the new accessory. Upon opening I heard a loud rattle in my tailgate which sounded like a loose bolt. I also noticed the back plate was not flush with the metal causing a large gap that would let water in. After removing the stereo backplate (which had loose bolts) I noticed that the amplifier was loose and could bounce around inside the tailgate. I found one mounting bolt in the bottom of the tailgate and no sign of the second one that holds the amp in place. All the wires were just stuffed in and not zip tied. The USB port wire to the amp had fallen out. All though there was no noticeable damage to the components I was able to correct all errors and get the stereo to function and appear proper. This type of service is unacceptable and very unprofessional for a trained certified technician. Maybe he had a bad day but when I spend that kind of money on a truck, I need professional service. This review is not to run down the technician but to bring to light the service quality in hopes to get them to slow down and give better quality work.
MASSENA, NY
Benjamin L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/22/2025
After putting 5000 miles on a new vehicle, I brought it in for an oil change and to inspect a rattle that was coming from the back end. The service department quoted me nearly $1500 to replace bushings and leaf springs. Brand new truck
LOWVILLE, NY
Victor C|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
Very pleasant. The sale's people are very helpful, and friendly. Very happy. Will recommend you’s to anyone who asks.
TREVOR KELLAR
9/2/2025
Victor, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
POTSDAM, NY
Bradley S|2025 GMC Canyon
Confirmed Sales Customer
9/9/2025
NA
ETHAN GALLAGHER
9/10/2025
Bradley, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CLARK MILLS, NY
Arthur J|2025 Chevrolet Malibu
Confirmed Service Customer
9/20/2025
It was nice i got to test drive a few vehicles and look at new options during the service.
9/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
FORT DRUM, NY
David W|2015 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
Excellent customer service.
9/27/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLACK RIVER, NY
Suzanne J|2023 Chevrolet Blazer
Confirmed Service Customer
8/5/2025
Everyone was friendly and helpful
8/6/2025
Suzanne, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
EDWARDS, NY
Joanne L|2024 GMC Acadia
Confirmed Service Customer
9/7/2025
No notification of car was completed. Lack of communication to the customer.
9/8/2025
Joanne, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!
REDWOOD, NY
William R|2020 Chevrolet Bolt EV
Confirmed Service Customer
9/16/2025
Scheduled service done quickly and efficiently with a smile, couldn’t be happier.
9/17/2025
William, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
WATERTOWN, NY
Gregory T|2025 GMC Sierra 1500
Confirmed Sales Customer
9/23/2025
Ethan was excellent from start to finish. He answered all of my questions and went above and beyond with assisting me.
ETHAN GALLAGHER
9/24/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
MASSENA, NY
Denise H|2022 Chevrolet Traverse
Confirmed Service Customer
9/29/2025
My issue was handled quickly and efficiently. I was notified of needed maintenance and given the opportunity to have it completed the same day. Staff was extremely helpful and friendly.
9/30/2025
Denise, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALEXANDRIA BAY, NY
Brooke W|2025 Buick Envision
Confirmed Service Customer
10/4/2025
Very friendly, quick service.
10/6/2025
Brooke, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
MEXICO, NY
John W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Very fair and easy to deal with it was a good experience
8/19/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SYCURSE, NY
David J|2025 Chevrolet Colorado
Confirmed Sales Customer
8/29/2025
Excellent communication throughout and more than accommodating
CARVELL BRICE
9/1/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTH LAWRENCE, NY
Lawrence L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2025
Customer service rep kept me informed of progress and the truck was returned after a new download that seems to have corrected the problem
9/1/2025
Lawrence, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
HENDERSON, NY
Patricia P|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/11/2025
Always receive excellent care, have purchased numerous vehicles over the last 22 years.
LARRY CRAFT
9/14/2025
Patricia, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
WATERTOWN, NY
Kenneth M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/18/2025
Good
9/19/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARTHAGE, NY
John K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/23/2025
Great experience, love my new truck!!
ETHAN GALLAGHER
9/24/2025
John, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROGHAN, NY
William M|2021 GMC 1500 Sierra
Confirmed Service Customer
9/29/2025
Even though I was in for just a recall, my vehicle was done in no time.
9/30/2025
William, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
LOWVILLE, NY
Erica G|2025 GMC Yukon XL 1500
Confirmed Sales Customer
8/12/2025
They were able to schedule me an appointment promptly. They offered to show all the vehicles they had on the lot for the make/model I wanted. They were not pushy and had me in my new vehicle quickly.
KEVIN VISCOTHA
8/14/2025
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
BALDWINSVILLE, NY
Rebeckah S|2025 GMC Acadia
Confirmed Sales Customer
8/26/2025
Larry was very attentive and helpful in our search for a new car.
LARRY CRAFT
8/26/2025
Rebeckah, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! If you have any further questions, please give us a call. We're always happy to help!
CICERO, NY
Nathan M|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/26/2025
Everyone was very helpful and friendly.
8/27/2025
Nathan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ADAMS CENTER, NY
J Russell G|2022 GMC 3500HD Sierra
Confirmed Service Customer
9/17/2025
We appreciated that our scheduled oil change and tire rotation appointment was promptly completed and we were able to continue our travels without delay. The service advisor staff was courteous and helpful.
9/17/2025
Russell, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
WATERTOWN, NY
Helen P|2026 GMC Acadia
Confirmed Sales Customer
9/29/2025
Comfortable, no pressure
KEVIN VISCOTHA
9/30/2025
Helen, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MEXICO, NY
Floyd M|2019 GMC 1500 Sierra
Confirmed Service Customer
10/6/2025
Everyone that I dealt with was professional and pleasant to deal with.
10/7/2025
Floyd, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
ADAMS, NY
Roger C|2017 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/10/2025
Friendly and efficient
10/12/2025
Roger, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
CHAMOUNT, NY
Scott M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/9/2025
Always a 10+ service
9/10/2025
Scott, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TUPPER LAKE, NY
John Z|2026 Chevrolet Traverse
Confirmed Sales Customer
9/15/2025
My wife was looking to upgrade and had already been researching a Traverse to replace her current 2015 Traverse. It was gloomy and rainy the day we visited Davidson Chevy as our second dealership stop. Ms. Mary Fults came right out and asked how she could help. Once we mentioned that we had two in mind and would come inside when we were ready, she gave us our space to check things out. She was very accommodating and was very helpful once we were ready. The process was fast but still very professional as she worked with us. Very happy with our purchase and very grateful for Mary's superior service.
MARY FULTS
9/16/2025
John, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. We are always more than happy to assist you if anything else comes up. Take care!
CARTHAGE, NY
John P|2014 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
Everything went smooth an quick.
9/27/2025
John, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERTOWN, NY
Timothy D|2025 Chevrolet Traverse
Confirmed Service Customer
9/27/2025
Great staff, great facility, great product
9/29/2025
Timothy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MANNSVILLE, NY
Charles V|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/7/2025
Everything went very smooth. They took my vehicle in on time for my appt. My oil change, tire rotation and multi- point check was done in timely manor.
10/8/2025
Charles, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THERESA, NY
William P|2024 Chevrolet Malibu
Confirmed Service Customer
10/11/2025
Was in and out within an hour, great job
10/13/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CARTHAGE, NY
Susan H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/16/2025
You did not fix the problem
CHAUMONT, NY
David R|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Started on time finished quickly
10/26/2025
David, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
ADAMS, NY
Justin T|2026 Buick Enclave
Confirmed Sales Customer
10/29/2025
Our Salesman, Ed Gallant made us feel very comfortable
EDWARD GALLANT
10/30/2025
Justin, thank you for your kind review; we are happy to pass along your comments to Ed Gallant here at Davidson Automotive Group! We do hope we can be of assistance in the future. Take care!
CLAYTON, NY
Kara F|2023 Buick Enclave
Confirmed Service Customer
9/29/2025
Everything was fine until I got into my vehicle and their was dirt/grease on my console. I have light interior, but I don't expect the person who is driving my car into the service bay and back out again to be dirty. You really can't have someone who stays clean drive the cars in out of the bay.
9/30/2025
Kara, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at 315-782-8300 at your earliest convenience to discuss how we can turn your experience into a positive one.
ANTWERP, NY
Kenneth M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/26/2025
Excellent and knowledgable staff
10/27/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
CHAUMONT, NY
Amber B|2026 Chevrolet Traverse
Confirmed Sales Customer
11/9/2025
Everything was great!
LARRY CRAFT
11/10/2025
Amber, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LA FARGEVILLE, NY
Edward G|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/12/2025
Professional and prompt.
11/13/2025
Edward, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COPENHAGEN, NY
Juliana E|2025 Chevrolet Trax
Confirmed Service Customer
11/20/2025
Very informative and helpful.
11/23/2025
Juliana, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CAPE VINCENT, NY
John K|2018 Chevrolet Impala
Confirmed Service Customer
11/23/2025
Quick in and out
11/24/2025
John, we are very happy to have provided you with such a positive experience! If you have any questions, please don't hesitate to reach out!
FORT DRUM, NY
Dwayne W|2026 Chevrolet Trax
Confirmed Sales Customer
12/1/2025
It was a great experience and excellent customer service
MICHAEL LUCIDI II
12/2/2025
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
FAYETTEVILLE, NC
Tyler S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/2/2025
A+. Salesman Larry Clark very professional and easy to work with.
LARRY CRAFT
12/2/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
COPENHAGEN, NY
Richard M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/4/2025
Been one of the best dealerships we’ve dealt with
CHAD CURIO
12/5/2025
Richard, We're so happy we were able to help you out! Thank you again for choosing Davidson Automotive Group and we hope to see you again.
GOUVERNEUR, NY
Rafael P|2018 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
We was treated like family and they also work within our budget
9/27/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT DRUM, NY
Toni D|2026 GMC Terrain
Confirmed Sales Customer
10/17/2025
Very friendly
LARRY CRAFT
10/20/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LAFARGEVILLE, NY
Shawn R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/6/2025
Joann was amazing to work with!!!
EDWARD GALLANT
11/7/2025
Shawn, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CARTHAGE, NY
Calvin J|2023 GMC Canyon
Confirmed Service Customer
11/7/2025
Staff was pleasant. Brought it in as heads up display and cameras weren’t working. Told me it was all fixed. Got in my vehicle to leave and heads up display was not working. Waiting now on service department to figure out what is wrong and to fix the problem,
11/9/2025
We appreciate you taking the time to leave us this feedback. Please reach out to us at (315) 782-8300 when you can so we can address this situation directly. Thank you and have a great day.
WATERTOWN, NY
Stephen M|2025 Chevrolet Tahoe
Confirmed Service Customer
11/7/2025
On time, and service was completed in a timely manner
11/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CHASE MILLS, NY
Deborah T|2023 Buick Envision
Confirmed Service Customer
11/7/2025
every one it so nice
11/9/2025
Deborah, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
WATERTOWN, NY
Debra O|2022 Chevrolet Blazer
Confirmed Service Customer
11/13/2025
Everyone was very friendly and helpful
11/14/2025
Debra, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Davidson Automotive Group and we hope to see you again.
EVANS MILLS, NY
Donald G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/21/2025
Darrell, our salesman was knowledgeable and courteous, and we purchased the vehicle we wanted. Definitely will return.
DARRELL SWEITZER
11/23/2025
Donald, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
ADAMS, NY
Timothy D|2025 Chevrolet Traverse
Confirmed Service Customer
12/5/2025
Staff attentive to my appointment and allowed an added concern above appointment. Kept informed through repair process and completed at this visit.
12/6/2025
Timothy, your wonderful feedback and rating mean a lot to us. Thank you for choosing Davidson Automotive Group - Service and we hope to see you again.
MANNSVILLE, NY
John S|2026 Buick Enclave
Confirmed Sales Customer
9/23/2025
5th vehicle very pleased
JACOB GALARNEAU
9/24/2025
John, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CAPE VINCENT, NY
Patricia G|2023 Buick Encore GX
Confirmed Service Customer
10/24/2025
I didn’t have to wait very long this time.
10/27/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
LYONS FALLS, NY
Shawna G|2026 Chevrolet Trax
Confirmed Sales Customer
11/11/2025
It was the least stressful experience. Very knowledgeable staff and I am very pleased
CARVELL BRICE
11/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLACK RIVER, NY
Rose D|2026 Chevrolet Equinox
Confirmed Sales Customer
11/12/2025
I am very pleased with my experience with purchasing my new Equinox. Larry was very thorough in every aspect of the sale.
LARRY CRAFT
11/12/2025
Rose, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERTOWN, NY
Donald R|2025 Chevrolet Colorado
Confirmed Service Customer
11/18/2025
It was hard to get a fast appointment.
11/19/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (315) 782-8300.
LACONA, NY
William M|2019 Chevrolet Colorado
Confirmed Service Customer
11/27/2025
The service was prompt and the problem was solved.
11/28/2025
William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CARTHAGE, NY
Courtney H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/11/2025
Kevin was great and got it all done in one day for Me
KEVIN VISCOTHA
12/13/2025
Courtney, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Thank you again for choosing Davidson Automotive Group and we hope to see you again.
EVANS MILLS, NY
Angela P|2023 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
Both Brian and Carvel were very easy to work with. They were very efficient and friendly. I did most of my work on this remotely via online and texting, but the overall experience was very quick and easy. I got exactly what I wanted and it was not a long drawn out process. I appreciate it.
12/30/2025
Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! We are always more than happy to assist you if anything else comes up. Take care!
PULASKI, NY
Lisa B|2026 GMC Terrain
Confirmed Sales Customer
9/24/2025
Mike Lucidi was a great help and very patient. After my purchase he went over the features of my new ride.
MICHAEL LUCIDI II
9/25/2025
Lisa, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Please let us know if there is anything else we can do for you; we are more than happy to help!
CLAYTON, NY
Kristie J|2026 Chevrolet Traverse
Confirmed Sales Customer
11/25/2025
One of the best dealerships we’ve ever worked with. Everyone is very straight forward and answered all our questions. Trevor was nice enough to pull the vehicle we were interested in so we could come look at it Saturday morning. And Joanna is very friendly and knowledgeable during the whole paperwork process. We highly recommend and will come back to this dealership if needed and will recommend to family and friends.
TREVOR KELLAR
11/26/2025
Kristie, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! Thanks again for the recommendation, and have an amazing day!
PULASKI, NY
Nicholas A|2026 Chevrolet Traverse
Confirmed Sales Customer
12/4/2025
Great experience, professional, friendly staff!
TREVOR KELLAR
12/5/2025
Nicholas, we're glad to hear you found our staff was so professional and friendly. Please let us know if there is anything else we can do for you; we are more than happy to help!
NORWOOD, NY
Carmen C|2024 GMC Sierra 1500
Confirmed Service Customer
12/11/2025
Recall and NYS inspection done in 2 hrs
12/14/2025
Carmen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
DEXTER, NY
Carrie K|2020 Chevrolet Equinox
Confirmed Service Customer
12/21/2025
The tech did an excellent job figuring out what was wrong with my vehicle. Prior to the visit I had hit a deer. Another company repaired my vehicle & didn’t correctly ensemble my vehicle back together. Although I was without a vehicle for a couple weeks it was well worth the wait to get my vehicle back. Thank you
12/22/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BLACK RIVER, NY
Jason O|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
I brought in my truck for oil change service and an inspection. The truck didn't pass inspection because of brakes that were done last year by Davidson, and the oil change was never done. I waited over 2 hours for nothing to be accomplished. Now I am waiting to hear back from the service manager to find out about making the appointment and warrenty work for the brakes. I've left two messages and still no response since last Friday (It is now Wednesday). In a week, my current truck inspection will expire. Not a good experience at all!
CARTHAGE, NY
Natalie B|2023 Buick Envision
Confirmed Service Customer
12/31/2025
Quick and friendly service. Thank you!
12/31/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
LIVERPOOL, NY
Glenn G|2022 GMC 3500HD Sierra
Confirmed Service Customer
10/15/2025
I was very pleased with this visit. It started as a routine annual fuel filter replacement. However I needed to get an old cargo trailer inspected that was purchased over twenty years ago. I recognize that Davidson did this for me basically as a favor and I am very grateful. On top of that they got me in and out in less time than I anticipated.
10/16/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
THREE MILE BAY, NY
Pam E|2021 GMC Acadia
Confirmed Service Customer
11/3/2025
Scheduled a recall service, waited for vehicle, all was good. Quick and easy!
11/4/2025
Pam, thank you so much for your positive comments about Davidson Automotive Group! We are always more than happy to assist you if anything else comes up. Take care!
CHAUMONT, NY
Carl B|2025 Chevrolet Trax
Confirmed Service Customer
11/12/2025
Went well
11/13/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HARRISVILLE, NY
Thomas C|2026 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Nothing good to say
BLACK RIVER, NY
Charles M|2024 Chevrolet Trax
Confirmed Service Customer
11/26/2025
Carvell Brice and the other team members was very helpful and very nice
11/26/2025
Charles, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
WATERTOWN, NY
Lloyd L|2026 GMC Canyon
Confirmed Sales Customer
12/1/2025
Great job
MICHAEL LUCIDI II
12/2/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARRISVILLE, NY
Brooke R|2026 GMC Yukon
Confirmed Sales Customer
12/1/2025
The process was smooth and straightforward. The staff was helpful and answered my questions. Overall, it was a good experience.
CARVELL BRICE
12/2/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CLAYTON, NY
Susan J|2026 Chevrolet Equinox
Confirmed Sales Customer
12/7/2025
Mary Fults is professional, friendly, knowledgeable and truly dedicated. Our family has purchased many vehicles from her in the past. She deserves a raise and a bonus!😎
MARY FULTS
12/8/2025
Susan, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Davidson Automotive Group
WATERTOWN, NY
Mark L|2026 GMC Yukon XL 1500
Confirmed Sales Customer
1/2/2026
Larry Craft did an excellent job. He is the reason we keep coming back to Davidson's Automotive Group.
LARRY CRAFT
1/2/2026
Mark, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Feel free to reach out to us if you need anything. Have a wonderful day.
WATERTOWN, NY
Dean W|2026 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
After waiting for and hour and half on my second visit to have this attended to, I was told I'd have to make a later appointment because they didn't have the part even though they knew they would need it when I was there a week before.
HENDERSON, NY
James P|2026 GMC Sierra 1500
Confirmed Sales Customer
10/30/2025
Very good experience.
CARVELL BRICE
11/2/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CROGHAN, NY
Shannon G|2026 Chevrolet Traverse
Confirmed Sales Customer
12/3/2025
Trevor made our car buying experience very easy. He was extremely friendly and courteous. He is very knowledgeable about the vehicle we purchased. We definitely recommend purchasing a car at Davidson.
TREVOR KELLAR
12/4/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
OGDENSBURG, NY
James P|2023 GMC Canyon
Confirmed Service Customer
12/8/2025
Great time.
12/8/2025
James, thank you; we appreciate your feedback! Thank you for choosing Davidson Automotive Group and we hope to see you again.
WATERTOWN, NY
Randy P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/16/2025
Erick Davidson, Carvell Brice and the entire staff made this buying experience a great one.
CARVELL BRICE
12/17/2025
Randy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
HENDERSON, NY
Alan H|2016 GMC Acadia
Confirmed Service Customer
12/19/2025
Fantastic service by all people who worked I talked with.
12/21/2025
Alan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERTOWN, NY
Michael D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
I had a great experience at Davidsons. Ryan was a great person to work with.
RYAN VANEPPS
1/6/2026
Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NORWOOD, NY
John H|2020 Chevrolet Trax
Confirmed Service Customer
1/9/2026
Great professional service with no hassels or delays. A+
1/9/2026
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
WATERTOWN, NY
Matthew J|2026 GMC Sierra 1500
Confirmed Sales Customer
2/25/2026
Great customer service through the whole experience!
WATERTOWN, NY
Joseph M|2026 Chevrolet Equinox
Confirmed Sales Customer
2/25/2026
Trevor Kellar was our salesman and he was excellent. He made the process of turning in our 2023 Equinox for a 2026 Equinox LT as easy as possible. He delivered the car and helped with the set up of OnStar and showed me all the new options that we did not have on our 2023 Equinox. Thanks again Trevor. It was a pleasure.
BROWNVILLE, NY
John L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/9/2025
Great people to deal with good atmosphere
MICHAEL LUCIDI II
12/10/2025
John, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LOWVILLE, NY
Alexis G|2023 Chevrolet Traverse
Confirmed Service Customer
12/25/2025
The customer service woman was rude, her body language was off putting, she didn’t listen when speaking to me and required to ask me questions more than once. She pretended she didn’t see me standing in front of her while I was waiting to check out, continuing to do something on the computer without acknowledging me.
OGDENSBURG, NY
Lisa H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/19/2026
Ed was absolutely amazing
EDWARD GALLANT
1/20/2026
Lisa, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERTOWN, NY
Isabelle G|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/1/2026
Friendly staff, clean waiting area
WATERTOWN, NY
Catherine W|2022 Chevrolet Traverse
Confirmed Service Customer
2/5/2026
Making and changing our appointment fir serve was easy with no hassles. Your staff greeted us warmly upon arrival. We received excellent service in a timely manner. We were pleased with everything.
ALTMAR, NY
Paul C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/9/2026
Requested oil change/tire rotation/NYS inspection Upon drop off, I asked service attendant if windshield wiper fluid and DEF fluid were included in servicing. Received confirmation that both fluids were included. Upon pick up of vehicle and departure from service center, I received notification through dashboard that vehicle was low on windshield wiper fluid. Same notification that was displaying before drop off. I checked DEF status and it was the same as before drop off. In addition, dashboard was indicating that I had low air level in rear two tires(51 PSI). I called service center and requested to speak with service manager. I was told she was not available and she would call me back. No return call.
CLAYTON, NY
Joann H|2026 GMC Acadia
Confirmed Sales Customer
2/10/2026
Salesman Carvell Brice was great to deal with. He was very responsive to all my inquiries and request. He was very knowledgeable with the car details and mechanics of it and walked me through all the new technologies of the car. And got my closing completed quickly
WATERTOWN, NY
George S|2015 Buick Enclave
Confirmed Service Customer
2/13/2026
The customer service was very good, attentive, polite and professional.
WATERTOWN, NY
Debra N|2026 Buick Envision
Confirmed Sales Customer
3/11/2026
Dealership was clean and staff were welcoming. There were several staff just sitting around and I felt like they could hear every word we discussed. Would be much better if there were privacy when having discussions about financials and personal information. The sales woman made me contact and set up my own insurance. It wasn’t an issue for me to do but I have never had to do that myself, it’s always been done for me by previous sales people.
LISBON, NY
Michael P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/4/2025
We had a great experience at Davidson GMC! We were able to call about a specific vehicle and were able to speak immediately with a competent and knowledgeable salesman, Darrell Sweitzer. He assisted us through the entire purchase process and even was able to find us a better interest rate than we expected. Darrell was a phenomenal help with the purchase of our 2026 GMC 2500 AT4. He was upfront, honest and great to deal with. We will absolutely be reaching out to Darrell for our future GMC purchases!
DARRELL SWEITZER
12/5/2025
Michael, we're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!
MOIRA, NY
Shannon D|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/23/2025
They were very helpful
FRANK DONATO
12/24/2025
Shannon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 315-782-8300. We're always happy to help!
JORDAN, NY
Sarah R|2026 Chevrolet Equinox
Confirmed Sales Customer
1/26/2026
Pleasant experience
BRIAN POPPLETON
1/27/2026
Sarah, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEXTER, NY
Margaret G|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/4/2026
I had a problem as the result of my previous oil change service and they got me in immediately. They saw the mistake was made on their end. They offered me a loaner vehicle so I didn’t have to stay and wait. They resolved the problem professionally.
FELTS MILLS, NY
Joseph C|2026 GMC Sierra 1500
Confirmed Sales Customer
2/17/2026
Ryan V made the process super easy and simple for me, we did all the legwork over the phone and everything was ready to go when I came to get the truck. Sign and go, that’s the way to do it. I’ll definitely be sending people Ryan’s way for new vehicles
OSWEGO, NY
James B|2023 GMC Yukon XL 1500
Confirmed Service Customer
3/2/2026
Your service department really helped me out with issues on my Denali.
3/4/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
CARTHAGE, NY
Carolyn H|2019 Buick Encore
Confirmed Service Customer
3/8/2026
As always a great experience, my car was making a noise, they got it in quickly, fixed the problem and found another issue which was corrected at the same time. All under warranty. Everyone is very helpful and easy to deal with here.
3/9/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOWVILLE, NY
Ryan C|2022 GMC Canyon
Confirmed Service Customer
3/17/2026
So on my last visit before the one on 3-13-26 I had two new tires put on the front. The technician did not put my spare back underneath. I called and complained and was told be done in the 13th. Well on the 13th after picking up my truck from spending almost $1500 including two new tires for the back the tire was not put back underneath. It was clear on the work order what was to be done. So I had to drive back to the dealer and argue with one of your ppl before you guys got the point and put it underneath. I was not happy that’s 3 visits for one issue that took less than 5 minutes
LOWVILLE, NY
Alexandria H|2026 Chevrolet Traverse
Confirmed Sales Customer
1/2/2026
Ryan, and the whole crew made this car buying experience wonderful! Went in for a service question, and decided to trade in my car and walked away with a new car.
RYAN VANEPPS
1/2/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! We sincerely value your business and look forward to your next visit!
FORT DRUM, NY
Randy P|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/2/2026
The work was completed professionally and met all expectations.
1/3/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HENDERSON, NY
Matthew W|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
1/23/2026
Found truck on website. I live almost 2 hours away, team was ready and greeted me when I arrived. This is my second Truck from Davidson Group. Thank you for winning the day.
EDWARD GALLANT
1/23/2026
Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! We are always more than happy to assist you if anything else comes up. Take care!
MARCY, NY
Bonnie T|2025 Buick Encore GX
Confirmed Service Customer
1/23/2026
Friendly, efficient service. Was able to get an appointment in a timely manner.
1/23/2026
Bonnie, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARRISVILLE, NY
Martin C|2026 GMC Sierra 1500
Confirmed Sales Customer
1/30/2026
Came in on a snowy morning.. looked at and drove multiple vehicles and went home with our new Sierra SLT. Thanks for keeping the process simple..
CICERO, NY
Justin M|2025 GMC Canyon
Confirmed Sales Customer
2/10/2026
Larry Craft, our salesman, was amazing. The least stressful experience I’ve had purchasing a vehicle.
FORT DRUM, NY
James N|2026 Chevrolet Colorado
Confirmed Sales Customer
3/23/2026
Carvell did a great job came in on his day off to get it done for me love my new truck the whole team did a great job
CARVELL BRICE
3/25/2026
James, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
HANNIBAL, NY
Amber B|2026 Chevrolet Traverse
Confirmed Service Customer
3/26/2026
Larry Craft is very helpful with everything. All of the employees are very helpful.
3/29/2026
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
LA FARGEVILLE, NY
Lawrence L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/4/2026
Not sure it's your dealership fault, but my truck has had about 5 bouts of electronic problems since I bought it. The latest was last week after my visit to fix the recall on the ground strap. I started it up in the supermarket parking lot and all the warning lights in the world came on again. I had no electronic speedometer, no turn signals, it told me my brakes were on. It cycled through all sorts of warnings. I turned it off (as the radio kept playing after the doors were opened) and went in another store about a 1/4 mile away. After I came out all was fine again. I will never buy a chevy truck again
HENDERSON, NY
Ruth N|2026 Buick Enclave
Confirmed Sales Customer
3/17/2026
Larry Craft is the best.
LARRY CRAFT
3/18/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 315-782-8300
ADAMS, NY
John S|2019 Chevrolet Camaro
Confirmed Service Customer
3/27/2026
I was shocked at the price it cost me to get my car fixed I done alot of research and the job that had to done averaged 2.5 hours I supplied the parts and the bill was 1141.00 labor was almost 800 dollars I've purchased 4 brand new vehicles at this dealership and one used one for 20k for my son not to happy
CAPE VINCENT, NY
Nicole B|2026 Chevrolet Traverse
Confirmed Sales Customer
3/31/2026
Trevor was absolutely amazing in getting the vehicle i wanted.
TREVOR KELLAR
4/1/2026
Nicole, we are glad we could help! Thank you again for choosing Davidson Automotive Group and we hope to see you again.
WATERTOWN, NY
Fields, S|2025 Chevrolet Blazer
Confirmed Service Customer
4/6/2026
Had my first inspection at the dealership after purchasing my 2025 Blazer. The only negative part of the experience was that staff in the service dept seemed preoccupied and not especially friendly. No one greeted me when I arrived and I wasn’t notified when my vehicle was ready. When I went to inquire, I saw it was parked at the exit, I don’t know for how long. Also, during my one hour wait I walked around the showroom. The employee who sits at the main entrance never looked up from his phone. There were other salespeople on the floor but no one acknowledged me. It just seemed like no one was interested enough to even say hello. Disappointing.
GERALD PROUT
4/7/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 315-782-8300 to discuss your concerns, as your satisfaction is of utmost importance to us.
OSWEGO, NY
Alvord, M|2020 GMC Canyon
Confirmed Service Customer
4/9/2026
Very happy with everthing
ALLISON ESCOBAR
4/10/2026
Mark, we really appreciate your feedback! We can't wait to see you again, have a great day.
LOWVILLE, NY
DENISE L|2026 Chevrolet Trax
Confirmed Sales Customer
4/13/2026
From the moment we stepped into the dealership, we were taken well care of. Everything was thoroughly explained, all members of the team were extremely professional with us leaving as very happy customers. We will definitely be recommending this dealership to friends and family in the future.
CARVELL BRICE
4/14/2026
Denise, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
OGDENSBURG, NY
DENNIS L|2026 GMC Yukon XL
Confirmed Sales Customer
4/13/2026
Our salesman Ed was extremely helpful, very knowledgeable and very friendly. I would definitely recommend Davidson to any family or friends looking for a vehicle. Would definitely recommend Ed as well.
EDWARD GALLANT
4/14/2026
Dennis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Davidson Automotive Group. Thanks again for the recommendation, and have an amazing day!
MASSENA, NY
Clinton G|2021 Chevrolet Colorado
Confirmed Service Customer
1/25/2026
NYS inspection only
1/26/2026
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
ADAMS, NY
Vicky S|2023 Chevrolet Traverse
Confirmed Service Customer
2/4/2026
So far always happy with Davidson.
WATERTOWN, NY
Adam D|2025 Buick Envision
Confirmed Service Customer
2/16/2026
The crew I dealt with at the body shop were wonderful to deal with. Did a great job contacting me with updates on my vehicle.They even contacted me to make sure everything was working properly and to see if I was satisfied. Very happy with the way I was treated by the girls at the front desk great job.
CHAUMONT, NY
Leanne W|2026 Chevrolet Colorado
Confirmed Sales Customer
2/19/2026
It was such a laid back environment. No headaches. Just all around get people and great service.
SALISBURY CENTER, NY
Dominic K|2021 Chevrolet Trailblazer
Confirmed Service Customer
3/3/2026
Greeted warmly and by name; work done in good time and coffee is waiting room always a plus
3/5/2026
Dominic, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
WATERTOWN, NY
Jeffrey R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/3/2026
Great
MICHAEL LUCIDI II
3/5/2026
Jeffrey, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CHAUMONT, NY
Sandra C|2026 GMC Sierra 1500
Confirmed Sales Customer
3/21/2026
Great experience! Love our new truck!
MICHAEL LUCIDI II
3/23/2026
Sandra, thank you for sharing your positive experience! We look forward to your next visit! Take care!
LORRAINE, NY
Karen M|2026 Chevrolet Colorado
Confirmed Sales Customer
3/26/2026
I have been looking for approx 18 months. I chose Davidson's as #1-my niece bought a vehicle and referred me to Mary. #2-my nephew plays hockey for the Utica Comets and Davidsons is a huge contributor to them and the community in general. The purchase process is pretty cut and dry in today's world and I hope any service my vehicle needs will happen without any hassles.
MARY FULTS
3/29/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RODMAN, NY
MARK B|2026 GMC Sierra 1500
Confirmed Sales Customer
4/15/2026
My sales guy Brian was Awsome. Meet all my needs. Definitely will be back
BRIAN POPPLETON
4/15/2026
We're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. We look forward to your next visit! Take care!
BRASHER FALLS, NY
Wagner, P|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/16/2026
Kelsey was fantastic and took care of my brake issues
KELSEY BRUCE
4/17/2026
Paul, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Please don't hesitate to reach out to us if there's anything more we can do!
WELLESLEY ISLAND, NY
Lisa M|2026 Chevrolet Traverse
Confirmed Sales Customer
11/2/2025
It is always a pleasure purchasing a vehicle from the dealership. Chris, Carvel and Joanna are always helpful and professional with what they take care of.
CARVELL BRICE
11/4/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
GREAT BEND, NY
Deborah T|2023 Buick Envision
Confirmed Service Customer
1/27/2026
they are the best people to workthey are like family
1/28/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WATERTOWN, NY
Melanie B|2025 Chevrolet Equinox
Confirmed Service Customer
2/6/2026
Staff very friendly and my car was inspected in a timely manner! My wait time was about 40 minutes.
CROGHAN, NY
Daren M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2026
As always, good service, on schedule
3/7/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THERESA, NY
Eric G|2026 GMC Sierra 1500
Confirmed Sales Customer
3/6/2026
wonderful service easily the best vehicle purchase experience I have had in the last 17 years. I will be bringing my children here when they are old enough to drive.
BRIAN POPPLETON
3/7/2026
Eric, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call at 315-782-8300 or stop by. Have an awesome day!
FORT DRUM, NY
Lee R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2026
It was very q
3/7/2026
Lee, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERTOWN, NY
Dale K|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2026
Recall items were address as discussed. Staff was very pleasant and prompt.
3/9/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
WATERTOWN, NY
Christine T|2019 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
Needed an inspection, had no appt, they fit me in
3/9/2026
Christine, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CAMDEN, NY
Kriegbaum, D|2021 Chevrolet Trailblazer
Confirmed Service Customer
4/17/2026
Oil change/tire rotation done timely and diagnosed issue needing attention when I asked about a noise in front end
GERALD PROUT
4/17/2026
Dominic! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!
WATERTOWN, NY
Chris S|2023 Chevrolet Suburban 1500
Confirmed Service Customer
11/5/2025
The staff was courteous and very professional. My vehicle was in and out.
11/5/2025
Chris, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DEXTER, NY
Harold W|2024 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
v,ery nice but went into show room you only had two vehicles on display, in my opinion not a very good look. serivce is very good.
1/8/2026
Harold, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
GOVENEUR, NY
Janice B|2026 Chevrolet Equinox
Confirmed Sales Customer
1/14/2026
Brian was awesome to work with. He was very polite and informative and treated us like he really cared. He explained everything and said to call with any questions we had. Will go back to him if we ever trade again
BRIAN POPPLETON
1/14/2026
Janice, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
GOUVERNEUR, NY
Tim A|2024 GMC Terrain
Confirmed Service Customer
2/2/2026
Very efficient and honest.
WATERTOWN, NY
Steve R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/5/2026
They changed the water pump and CV boot. I picked it up in the afternoon and this morning when we started it the ABS and the traction control lights came on and stayed on. I drove back to the service department. The girl behind the desk took a picture of the digital part of the dash to show the tech. I got no call or text. I would think that the truck should have tested to see this before I was told it was ready to be paid picked up.
WATERTOWN, NY
Robert G|2024 Chevrolet Colorado
Confirmed Service Customer
2/28/2026
Nice lady helped me out
HARRISVILLE, NY
Frederick G|2026 GMC Sierra 1500
Confirmed Sales Customer
3/23/2026
Very happy
EDWARD GALLANT
3/26/2026
Frederick, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ADAMS, NY
Steven C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/23/2026
Carvel and Steve were great to work with. Listened to what I was looking for and worked with me amazingly throughout the whole process
CARVELL BRICE
3/26/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
WATERTOWN, NY
SHARON S|2026 Chevrolet Trax
Confirmed Sales Customer
4/21/2026
I dealt with Mary Fults who was excellent, just loved her. I bought my previous car from her and wanted to deal with her. She was very interested in what I wanted and got it for me. I am so happy with my car and love it. She informed me me of everything that I needed to know and asked. She is a very valuable employee to your company. Thank you so much, I will be sending customers your way!
MARY FULTS
4/22/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERTOWN, NY
Dominic K|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/29/2025
Timely repair for a covered by warranty repair
12/30/2025
Dominic, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
WATERTOWN, NY
Dennis B|2026 GMC Yukon XL 1500
Confirmed Sales Customer
1/7/2026
The salesman Ryan was excellent to wrk with great guy thkns
RYAN VANEPPS
1/8/2026
Dennis, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
MARCY, NY
Marie H|2025 GMC Acadia
Confirmed Service Customer
1/15/2026
Very friendly staff. They sent text messages throughout the entire experience so I knew when my car was ready.
1/15/2026
Marie, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Please don't hesitate to reach out to us if there's anything more we can do!
SACKETS HARBOR, NY
Jeffery F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/24/2026
When I got in the appointment was fine but when I called in November and was told to leave a message no one ever called me back so not the greatest customer service.
EVANS MILLS, NY
Derek P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
2/6/2026
The people were very polite and helpful!
LORRAINE, NY
CARRIE K|2026 Buick Encore GX
Confirmed Sales Customer
4/5/2026
Pleased
LARRY CRAFT
4/7/2026
Carrie, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
BLACK RIVER, NY
TRACIE P|2026 Chevrolet Blazer
Confirmed Sales Customer
4/11/2026
My salesman, Jake Galarneau, was extremely helpful and patient with me. He made my buying experience seamless , and I would recommend him to others.
JACOB GALARNEAU
4/13/2026
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope you have a great day!
CASTORLAND, NY
Contryman, M|2001 Chevrolet Silverado 1500
Confirmed Service Customer
4/24/2026
Friendly and professional staff
SANDRA GILLETTE
4/25/2026
Michael, thank you for your kind words and this wonderful review! We hope you have a great day!
DEXTER, NY
Knapp, G|2023 Chevrolet Blazer
Confirmed Service Customer
4/28/2026
The service was great the wait time not so much.
ALLISON ESCOBAR
4/29/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CAPE VINCENT, NY
Wood, S|2025 GMC Sierra 1500
Confirmed Service Customer
5/1/2026
2 item visit. Oil change and detail. These items set up after a previous oil change was inadequate after finding the truck dirtier than arriving, oil cap left off, window washer fluid not filled, oil life not reset. This visit, oil change performed properly and done well. Detail for the most part was done well but tech used too much pressure on right rear wheel well liner, practically removing the felt on liner. I did not say anything to dealership as I was frustrated at the time because it seems when truck is taken in, there is some issue. I did photograph the wheel well liner though. All other aspects of detail were fine.
WATERTOWN, NY
Briana R|2026 GMC Terrain
Confirmed Sales Customer
3/17/2026
The staff were very welcoming!! It was an easy and quick process!
SHYLA RUMBLE
3/18/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SYRACUSE, NY
Richard W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/31/2026
All good
4/1/2026
Richard, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
HENDERSON HARBOR, NY
Fargo, R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2026
Work was done very quickly
ALLISON ESCOBAR
4/10/2026
Richard, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CARTHAGE, NY
Phillips, S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/16/2026
We always have both our Blazer and Silverado serviced at your facility. I had an inspection and a recall done on Tuesday 4/14 on my Silverado. Upon arriving i asked if my tail light covers could be left on the truck because of having to replace the velcro after they are removed. I was told they had to be removed or the truck couldn't be inspected. After the truck was inspected they were put back on and I was asked if I wanted to look at them. I didn't look at them before leaving the garage. Today I noticed 1 of the covers is now gone. These covers were more than $100 when we purchased them after buying my Siverado. Very disappointed as we have never had an issue with your service dept. I would love to have someone follow up with me on this. Thanks, Scott Phillips.
GERALD PROUT
4/17/2026
Scott, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (315) 782-8300. We look forward to hearing from you.
DEXTER, NY
Lamoreaux, E|2024 Chevrolet Colorado
Confirmed Service Customer
4/16/2026
Easy drop off and pick up. Service advisor was great to deal with.
KELSEY BRUCE
4/17/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RODMAN, NY
Abar, E|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/27/2026
Didn’t get service I requested
GOUVENROUR, NY
Eisenhauer, S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/30/2026
Kelsey was able to get my vehicle in and issues addressed in a timely manner to keep my out of state move on time.
KELSEY BRUCE
5/1/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ADAMS CENTER, NY
ROBERT R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/5/2026
Good experience
LUKE CHALTAN
6/6/2026
Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 315-782-8300
ALEXANDRIA BAY, NY
Robert M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/4/2026
Great
CHAUMONT, NY
ANDREA M|2026 Chevrolet Traverse
Confirmed Sales Customer
4/8/2026
Great experience!
BRIAN POPPLETON
4/10/2026
Andrea, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
LOWVILLE, NY
Stoffel, T|2025 Chevrolet Equinox EV
Confirmed Service Customer
4/17/2026
Very friendly staff. I just wish the waiting area had a Keurig machine and maybe donuts.
KELSEY BRUCE
4/18/2026
We're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Please don't hesitate to reach out if there's anything additional we can do for you.
MORRISTOWN, NY
DEBRA C|2026 GMC Yukon
Confirmed Sales Customer
4/20/2026
I had a very good vehicle buying experience at Davidson GMC in Watertown. Mike Lucudi and Joanne (finance dept) made this purchase easy.
MICHAEL LUCIDI
4/21/2026
Debra, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GOUVERNEUR, NY
Peters, D|2021 Buick Encore GX
Confirmed Service Customer
4/23/2026
H
GERALD PROUT
4/24/2026
David, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
HENDERSON, NY
Brassard, B|2024 Chevrolet Equinox
Confirmed Service Customer
4/27/2026
Very prompt getting vehicle in at appointed time and with service. All staff friendly and helpful.
ALLISON ESCOBAR
4/28/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
REDWOOD, NY
Roden, M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/3/2026
Great experience
ALLISON ESCOBAR
6/4/2026
Matthew, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLAYTON, NY
Tilton, C|2019 Chevrolet Equinox
Confirmed Service Customer
6/10/2026
Used to go to Rome. Not the best experience. Watertown has been very accommodating, very pleased
GERALD PROUT
6/10/2026
Christine, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
CAMDEN, NY
Elliott, P|2021 GMC Acadia
Confirmed Service Customer
6/19/2026
Your team did what they needed to do - I was impressed that the mechanic wasn’t happy with the alignment so he went to the other center to do again to make sure it was done right! Great job with everything - Sandra is good too! Very helpful and informative! I even spoke to your sales department while I waited! Great dealership!
SANDRA GILLETTE
6/21/2026
Pam, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
CHAUMONT, NY
Tina T|2025 Chevrolet Trax
Confirmed Service Customer
3/11/2026
Nothing to say
3/13/2026
Tina, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
BLACK RIVER, NY
Robert L|2026 GMC Sierra 1500
Confirmed Sales Customer
3/12/2026
Salesperson was very helpful thru the whole process.
DARRELL SWEITZER
3/13/2026
Robert, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
OXFORD, NY
Kenneth R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2026
Fast
3/13/2026
Kenneth, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
ANTWERP, NY
Julie S|2022 Chevrolet Equinox
Confirmed Service Customer
3/16/2026
The service department got our vehicle in pretty quick and determined that the problem was a faulty fuel pump module. It was still under warranty so that was good.
3/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALEXANDRIA BAY, NY
Dennis O|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/16/2026
Well informed on service of vehicle. Service writer was very kind.
3/17/2026
Dennis, we really appreciate your feedback! We hope to see you soon!
GLENFIELD, NY
Alfons, L|2021 Chevrolet Equinox
Confirmed Service Customer
4/14/2026
My car after being check whats wrong. Car came back smelling like leak gas. Everything I get in and drive.
FORT DRUM, NY
KATHY Z|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/21/2026
Always friendly and they worked hard to get us into another truck. We will only use davidson from
LARRY CRAFT
4/22/2026
Kathy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAFARGEVILLE, NY
JUSTIN T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/11/2026
Outstanding salesman very honest and upfront
EDWARD GALLANT
6/11/2026
Justin, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
HENDERSON, NY
Phillips, K|2024 Chevrolet Trax
Confirmed Service Customer
6/15/2026
Very wonderful people they helped me out big time epically GERALD PROUT HE was gret
GERALD PROUT
6/15/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EVANS MILLS, NY
Lynch, J|2025 Chevrolet Equinox
Confirmed Service Customer
7/10/2026
The oil change and tire rotation were fast and friendly. I was also in to get a windshield issue resolved and have not heard anything. This has been going on for a year now.
ALLISON ESCOBAR
7/11/2026
Jennifer, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (315) 782-8300 when you have a chance. Thank you, and we look forward to hearing from you.
WATERTOWN, NY
Clemens, V|2024 Buick Encore GX
Confirmed Service Customer
4/20/2026
Stellar
ALLISON ESCOBAR
4/21/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LORRAINE, NY
Blizard, M|2022 Chevrolet Suburban
Confirmed Service Customer
4/24/2026
Service was great, I was only there to get a license plate put on the front and wasn’t sure if that was fully understood. I was nervous it was going to take a long time for a simple task- there wasn’t much communication on their end about the timeline. Thankfully it didn’t take long and we were in and out within a reasonable amount of time.
ALLISON ESCOBAR
4/24/2026
Maredith, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FT DRUM, NY
Wood, R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/23/2026
All good.
HENDERSON HARBOR, NY
KIMBERLY C|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
6/8/2026
Salesperson was helpful and took care of things in a timely manner.
KEVIN VISCOTHA
6/9/2026
Kimberly, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
LACONA, NY
Schenk, C|2026 Chevrolet Trax
Confirmed Service Customer
6/15/2026
It as weird. No one told me what was happening with my car for over an hour. Then when I went and asked, it was already done. Weirdest experience in a service center ever, but it is what I have come to expect in NNY. So backwards, maybe if I knew someone there, or purchased it from there, and not just Chevy. Weird experience...
KELSEY BRUCE
6/15/2026
Thank you for sharing your feedback. We sincerely apologize that we failed to keep you updated in a more timely manner during your oil change appointment. Clear communication is an important part of providing a great service experience, and we understand how frustrating it must have been to wait without knowing the status of your vehicle, only to find out the service had already been completed. Regardless of where you purchased your vehicle, every customer deserves the same level of attention and communication. We appreciate you bringing this to our attention, as it helps us identify areas where we need to improve. We hope you'll give us another opportunity to provide you with the experience you should expect from our team.
SACKETS HARBOR, NY
Mosher, T|2019 GMC Acadia
Confirmed Service Customer
6/17/2026
Your service consultant, Kelsey Bruce handled the service of my vehicle. I was very pleased with the professionalism that she exhibited and the care she showed.
KELSEY BRUCE
6/18/2026
Thomas, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
EVANS MILLS, NY
Elkins, S|2023 Chevrolet Tahoe
Confirmed Service Customer
7/11/2026
Great Experience i will be moving all my GM service needs to you moving forward, i was very happy with how nice everyone was and ease of drop off - to the excellent communication i recieved.
SANDRA GILLETTE
7/12/2026
Elkins, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CARTHAGE, NY
HOPE K|2026 GMC Sierra 1500
Confirmed Sales Customer
4/21/2026
I love coming to Davidson they are amazing and with the best salesman’s Ed G!
EDWARD GALLANT
4/22/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CALCIUM, NY
Stokes, V|2023 Chevrolet Traverse
Confirmed Service Customer
6/16/2026
It was good, changed my oil.
GERALD PROUT
6/17/2026
Vicky, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
WATERTOWN, NY
Martin, D|2026 Chevrolet Trailblazer
Confirmed Service Customer
6/18/2026
Liked the updates on my phone
GERALD PROUT
6/18/2026
Diane, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
WATERTOWN, NY
Morgan, D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/18/2026
Service always spit on. Kelsey was very professional. Especially with follow up
KELSEY BRUCE
6/19/2026
Daren, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
THERESA, NY
KASEY D|2026 GMC Sierra 1500
Confirmed Sales Customer
6/22/2026
Jake was great!! Kept us in the loop with our truck coming in and was great through the whole process! Thank you everyone at Davidson!!
JACOB GALARNEAU
6/23/2026
Kasey, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! We hope you have a great day!
WATERTOWN, NY
Booth, A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2026
Everyone that I spoke with in your service department, Erica and Sandra to name a few, were friendly, helpful, and a pleasure to work with. They got my truck in, fixed, and back in my possession before the scheduled date of my recall service. I had purchased my truck from another dealership in the area. When I purchase another vehicle I will definitely be looking to purchase from Davidson's
SANDRA GILLETTE
7/15/2026
Amy, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
PHILADELPHIA, NY
Sibley, R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2026
They performed the task in a timely manner and were very nice! we were treated like family! We will be returning when it is time to trade!
ALLISON ESCOBAR
7/15/2026
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
GOUVERNEUR, NY
Fortman, D|2023 Chevrolet Traverse
Confirmed Service Customer
7/28/2026
It actually started out poorly but a call to the service manager and a resolution was put in place. The service was excellent and I was extremely satisfied with the outcome.
KELSEY BRUCE
7/29/2026
Deborah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Davidson Automotive Group. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEXTER, NY
ROBERT B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/24/2026
It was awesome. Everyone was very friendly and helpful. I could not ask for a better team to work with.
RYAN VANEPPS
5/25/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OSWEGO, NY
Presley, B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/25/2026
Check in/out process was easy and fast. It was nice that even though I came in for an oil change and a couple recalls, they still did inspections on my truck. (free) It's a nice little touch to make sure your vehicle doesn't need anything else.
KELSEY BRUCE
5/25/2026
Brandon, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERTOWN, NY
Goodfriend, J|2023 Chevrolet Equinox
Confirmed Service Customer
6/3/2026
Great staff fast friendly service
GERALD PROUT
6/4/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
SACKETS HARBOR, NY
Keohane, P|2021 Chevrolet Colorado
Confirmed Service Customer
6/12/2026
Camera works now after I changed my light bulbs like mechanic said! Only thing wrong was I wanted a state inspection that I had confirmed on my email and hand written on drop slip. It was not done
KELSEY BRUCE
6/13/2026
We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (315) 782-8300 at your earliest convenience to discuss how we can turn this experience into a positive one.
WATERTOWN, NY
GERALD H|2026 GMC Sierra 1500
Confirmed Sales Customer
6/17/2026
Jacob was very helpful and knowledgeable about the truck I bought he answered all my questions prompt and very professional
JACOB GALARNEAU
6/17/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
FULTON, NY
RAYMOND M|2026 GMC Sierra 1500
Confirmed Sales Customer
7/14/2026
Professional and efficient
DARRELL SWEITZER
7/15/2026
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ELLISBURG, NY
St. J|2026 Chevrolet Colorado
Confirmed Service Customer
7/20/2026
Quick and courteous
ALLISON ESCOBAR
7/22/2026
Jackie, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERTOWN, NY
Chrissley, J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/28/2026
Not good
SANDRA GILLETTE
7/28/2026
Hello Jason. We're sorry to hear that you were not completely satisfied with your visit. Providing every customer with an excellent experience is important to us, and we regret that we fell short of your expectations. Our Service Manager, Alekzandra, will be reaching out to you personally to learn more about your experience and better understand your concerns. We appreciate the opportunity to listen and hope to earn back your confidence by making things right. Thank you for your feedback, and we look forward to speaking with you soon.
ADAMS CENTER, NY
Lloyd, T|2019 GMC 1500 Sierra
Confirmed Service Customer
4/19/2026
Service was good but pricing is ridiculous. I can have many of the same services done elsewhere at 1/2to 1/3 the cost.
ALLISON ESCOBAR
4/20/2026
We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (315) 782-8300 when you have a chance. Thank you, and we look forward to hearing from you.
WATERTOWN, NY
Brown, M|2021 Chevrolet Malibu
Confirmed Service Customer
4/22/2026
Ease of service with Allison.
RODMAN, NY
Oneill, C|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/25/2026
Pleasant, efficient, well informed during service
ALLISON ESCOBAR
4/26/2026
Carolyn, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
CLAYTON, NY
Daub, D|2024 Chevrolet Trax
Confirmed Service Customer
6/8/2026
Allison was my service person and she was very helpful,professional and friendly. I had a question with my CarPlay and she came out to the car to show me. She is an asset to your team. My oil change and tire rotation was very timely too. Great job by all
ALLISON ESCOBAR
6/9/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OCOEE, FL
Hrabchak, P|2014 GMC 1500 Sierra
Confirmed Service Customer
6/24/2026
No problem with the requested service. However, the lift caused a running board to come off. The technician dismissed the issue, calling it “corrosion”. Upon my inspection, although some corrosion was present, the damage indicated that the running board flange was bent down, suggesting that force was applied. No offer to repair the damage was made. I easily repaired and reinstalled the running board at home with no problems.
DEXTER, NY
ROBERT N|2026 GMC Canyon
Confirmed Sales Customer
7/23/2026
Once again Davidson delivered a smooth and helpful car buying experience. This is the fifth vehicle I have bought at Davidson and have nothing but nice things to say.
EDWARD GALLANT
7/25/2026
Robert, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
CARTHAGE, NY
Labonte, J|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/29/2026
Friendly staff and comfortable waiting room
KELSEY BRUCE
7/1/2026
Jolie, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
WATERTOWN, NY
Periard J|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/3/2026
I have no complaints on both Davidson gmc dealers. Treat me and my family good and vary honest with us. I bought my truck from the Watertown dealership I plan on always buying from them
GERALD PROUT
7/5/2026
Kenneth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ESPERANCE, NY
Hartman, B|2020 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
They were very helpful and prompt in dealing with my issue.
GERALD PROUT
7/9/2026
Barbara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ORWELL, NY
TRACY W|2026 GMC Yukon
Confirmed Sales Customer
7/19/2026
I saw the vehicle online and stopped to look at it. I was satisfied with my trade in value so I traded.
EDWARD GALLANT
7/20/2026
Tracy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLTON, NY
DOUGLAS B|2026 GMC Sierra 1500
Confirmed Sales Customer
4/16/2026
Sales Ed Gallant was excellent...courteous..knowledgeable...would recommend
EDWARD GALLANT
4/16/2026
Douglas, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MANNSVILLE, NY
Darou, T|2025 Chevrolet Traverse
Confirmed Service Customer
6/4/2026
The repairs were performed correctly and vehicle was ready when I arrived to pick it up.
KELSEY BRUCE
6/4/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MANNSVILLE, NY
Peterson, F|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/14/2026
Davidson has a wonderful selection of New vehicles, Sales staff is excellent to work with and very knowledgeable, finance dept is very easy to work with! Davidson has a very easy sales process from start to finish! Thank you Davidson Auto Team!
BRI MANTONESPOSITO
6/14/2026
Frederick, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HERMON, NY
Hess, M|2025 GMC Acadia
Confirmed Service Customer
6/28/2026
I got there early and they took my car right in and had had the work completed quickly.
ALLISON ESCOBAR
6/29/2026
Marie, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
SACKETS HARBOR, NY
Bickford, K|2022 GMC Terrain
Confirmed Service Customer
7/21/2026
It's been in 3 times for service, cabi. Air filter alert has been on at (zero)% and Noone has caught it or mentioned it...isn't that something that should be checked when it's serviced?
ALLISON ESCOBAR
7/22/2026
Kerry, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (315) 782-8300 when you have a chance. Thank you, and we look forward to hearing from you.
OSWEGATCHIE, NY
Simmons, T|2026 Chevrolet Traverse
Confirmed Service Customer
7/27/2026
AI made my appointment at the wrong location. Had to get another appointment. Service on the car was quick and the staff was professional and polite.
KELSEY BRUCE
7/28/2026
Troy, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
PARISH, FL
Rowland, R|2011 GMC Yukon XL
Confirmed Service Customer
7/27/2026
First class, professional, A-1. Those people at the counter deserve an increase in salary. Karen Rowland.
SANDRA GILLETTE
7/28/2026
Ross, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know!
SACKETS HARBOR, NY
Atwood, A|2019 Chevrolet Traverse
Confirmed Service Customer
6/5/2026
This appointment was originally scheduled for 5/22 after a month of having the car serviced. On 5/21 I got a call that it had to be rescheduled for 6/3. Needless to say I wasn’t happy because one of the problems was the breaks and I had already waited a month. Spent 8-9 hours there to find out that not everything was taken care and I had to return on 6/5 to get the flush done.
FORT DRUM, NY
Torrey, G|2025 GMC Sierra 1500
Confirmed Service Customer
7/15/2026
Great service and not a long wait!
ALLISON ESCOBAR
7/16/2026
Gregory, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MASSENA, NY
DONALD H|2026 Chevrolet Equinox
Confirmed Sales Customer
7/15/2026
It was all right. However, before someone leaves your lot with a brand new vehicle dont you think you should really check it out. My car literally felt like a bunch of sandpaper then we had to bring the vehicle back to get re done. More miles on the car. Not happy
LOWVILLE, NY
BRITTANY W|2027 GMC Terrain
Confirmed Sales Customer
7/22/2026
Great
EDWARD GALLANT
7/24/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PITCHER, NY
ELIZABETH G|2026 Buick Envista
Confirmed Sales Customer
7/12/2026
A painless process to lease a new vehicle. I appreciated the extra time the salesman took in helping setup the vehicle.
RYAN VANEPPS
7/13/2026
Elizabeth, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
THREE MLE BAY, NY
Goldberg, G|2022 GMC 3500HD Sierra
Confirmed Service Customer
7/28/2026
Davidson's part of this service visit was excellent. I was disappointed that their tech couldn't remove the valve stem cap from the passenger front wheel without twisting off the valve stem necessitating a $250+ replacement of the stem and TPS module. I blame GM's choice of such fragile material on a component of what is supposed to be a heavy duty vehicle. This is indicative of GM's disdain for their customer base. I've owned 4 Sierra 3500 duallys dating back to 2001. I have been disappointed having to trade up to a higher trim level to get the one feature I wanted. In this truck I had to accept aluminum wheels I didn't want to get a head-up display. That is bad enough but when I learned that there is no way you can properly rotate the tires with these wheels is absolutely the last straw. There are no more duallys in my future. I had hoped to get a max range EV as my next vehicle. That said in light of these disappointments I think there is a Rivian in my future.
ALLISON ESCOBAR
7/29/2026
Glenn, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at 315-782-8300 so we can assist you further.
THREE MILE BAY, NY
Spinner, J|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/28/2026
Excellent
SANDRA GILLETTE
7/28/2026
Jack, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ADAMS, NY
Strader, M|2022 Chevrolet Colorado
Confirmed Service Customer
7/16/2026
It wasn’t the sales rep it was the fact that I had already filled out the application requested a payoff on my current vehicle, test drove the vehicle and another sales person sold the vehicle while I was waiting for the payoff from my bank. I would have put money down to hold it if I had been offered that option. Not happy with that transaction 😞
CHAUMONT, NY
ANDREA F|2026 Chevrolet Equinox
Confirmed Sales Customer
7/17/2026
Trevor Kellar is an a great salesman!
TREVOR KELLAR
7/18/2026
Andrea, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ADAMS, NY